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November 2009

Where the Process Excellence community shapes its future: Transforming business results through process optimization

Everything you need to revolutionize your business and come out on top in 2010:

•Going back to business results: Drive profit by going strategic and turning process improvement principles on there’s head by starting with the business challenge in mind
•Becoming the best at customer retention: Taking Process Improvement to the customer interface for infallible products and services
•Taking transformation global: Move to the next level of organizational excellence and deliver ground breaking results through global process management, strategic change and transformation programmes
•Room for Improvement: An exclusive forum for only the most advanced attendees to help pin point the next big thing in the world of Business Improvement – application essential
•Re-energise your improvement programme during the recession: Repositioning Lean Six Sigma as pivotal to business transformation

All delivered through interactive new media working groups, hands-on workshops, inspirational thought leader presentations, focused discussions, technology demonstrations and much much more.